I usually keep this blog “industry agnostic,” talking about technology in a manner that is somewhat indifferent to the different industries impacted by technology. I’ll give examples from various types of industry because I find that technology is making a significant impact on all businesses. You’ve heard this story before, people often quote the historical stories about Blockbuster and Netflix, Kodak and the digital camera, and Uber and the taxi industry.
This week however, I’m at ShopTalk 2019. This is a show that brings together the entire retail ecosystem and its community of innovators. Since all of us interact with retailers, at least at a personal level, I wanted to share some of the things I saw this week as they relate to the advance of technology in retail.